WordPress.org

How do I check Topsy service status?

Topsy provides service status updates via http://status.topsy.com

If I deactivate or remove the plugin, what happens to my trackback comments?

Trackback comments are inserted into the WP comments database after passing moderation. Once they are in the WP database, they exist on their own. Deactivating or removing the plugin will have no effect on them.

If you want to remove all trackback comments, you can use the "Delete Trackback Comments" button. This will not affect comments not posted by the plugin.

When someone links to a post of mine, how quickly will the trackback comment appear?

Each time a blog page is loaded, Topsy checks for new tweets about that page and adds them as comments.

I deleted one of the trackback comments, but it keeps coming back. Help!

While the plugin is activated, it will re-generate trackback comments every time a blog page is loaded.

If you want to block a comment from appearing, you can use the "Unapprove" feature in the WordPress dashboard. An unapproved comment will not be displayed.

My trackback comments don't show up. I just see the author's name, which is a hyperlink to the original tweet... but the tweet text doesn't show up on my blog.

Some WordPress themes omit the text of trackbacks, and if you're using one of those themes, trackbacks may not display properly. In this case, you can enable full text trackback comments by enabling the "Display trackback comments as comments" option on the Topsy Widgets Settings page.

After changing the setting for comments, you can remove existing blank trackbacks with the "Delete Trackback Comments" button. When the plugin regenerates the comments, they should appear as full text comments.

I want to use a shortcode button and have my blog text wrap around it. How can I style a shortcode button?

Shortcode buttons will automatically be contained in a DIV with the class "topsy_widget_shortcode". You can modify your blog's CSS file(s) to apply styling to that class. For example, the CSS declaration:

div.topsy_widget_shortcode {
    background-color: #ccc;
    display: inline
}

...will make your widget sit in amongst the rest of your paragraph text, and give it a light grey background. (This is not guaranteed to look good. It's just an example.)

I used one of the 0.9.x releases, and have trackback comments in old styles (with "Original tweet" and "Topsy page" links). How can I make my old comments like the new ones?

You can remove old style comments with the "Delete Trackback Comments" button. The plugin will automatically regenerate comments in the new style.