WordPress.org

Q: I just published a new post on my blog. How long before it will show in my readers' Facebook news feeds?

A: It can take up to three(3) hours before the update shows up in the Facebook news feeds due to a combination of factors, including how Facebook manages news feeds and updates. IngBoo is currently performing change-detect 8 times per day, which also impacts the time to publish.

Q: How do I set my own logo in the news feed updates?

A: Go to http://www.ingboo.com/pc and select "login". Login using the email address and password you used for the plugin. Select "preferences" and upload a partner image. Use PNG, JPG or GIF, ideally 100x100.

Q: What is Partner ID and Topic ID?

A: These two values uniquely identifies you and your blog to the system. You can essentially ignore these values. Instead, keep a note of the email address and password you used for the plugin.

Q: Is this really a Facebook Like button or is it a look-a-like?

A: This is the real thing. The resulting iFrame is a Facebook iframe, calling Facebook and using Facebook Open Graph. There are no smoke and mirrors here. IngBoo contributes with its change-detect-notification engine, which automates the whole syndication process in the background by making Open Graph API calls and responding to Facebook calls.

Q: I have additional questions. Where do I send them?

A: Feel free to send us questions, feedback or ideas to support@ingboo.com

Q: I want to disable the Like button on a post, how do I do that?

A: You set a Custom Field for the post in question. Set the value to "like = false". This will stop the button for showing for that post.

Q: Does this tool connect the user to my Facebook Fan Page?

A: No, it creates a direct connection between your web site/blog to the Facebook News Feed of your readers. If you already have a Fan Page, you should keep it. It is a complement to your Facebook Fan Page, not a replacement.

Q: I want a Like button for my full RSS feed, can you help me with that?

A: Yes, send us an email to support@ingboo.com with your RSS feed URL and we will send you the HTML code for this.

Q: I don't want to use this service anymore, what do I have to do?

A: You should deactivate and delete the plugin. You do this from the WordPress admin dashboard. Look under plugins and locate "Facebook Like for Tags". The IngBoo service will continue serving updates to those users who are connected to your web site. If you want to stop that as well, please send an email to support [at] ingboo.com.