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I get an error message like this when activating the plugin: Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /wp-content/plugins/fv-wordpress-flowplayer/models/flowplayer.php on line 4

You need to use at least PHP 5, your site is probably still running on old PHP 5.

I installed the plugin, inserted the video, but it's not working, only a gray box appears.

FV Flowplayer calls some javascript from the footer. That means your footer.php file must contain the <?php wp_footer(); ?> WordPress hook. Almost all themes do this out of the box, but if you've customised your theme there's a chance that you might have deleted this call.

I tried to change some setting in the admin section, but without effect.

If you used v1.0.4 or less, please make sure, that configuration file wpfp.conf is writable (666 permissions).

You player works just fine, but there are some weird display issues.

Please check if these issues also appear when using the default WordPress template. There seems to be some sort of conflict between the Flowplayer CSS and your theme CSS.

How to make this plugin WPMU compatible?

Just copy the plugin into wp-content/plugins and then activate it on each blog where you want to use it.

Is there a way to force pre-buffering to load a chunk of the video before the splash screen appears?

This option is not available. With autobuffer, it means every visitor on every visit to your page will be downloading the video. This means that you use a lot more bandwidth than on demand. I know that I actually watch the video on only about 1/3 of the pages with video that I visit. That saves you money (no bandwidth overages) and means that people who do want to watch the video and other visitors to your site get faster performance. If you want to autobuffer, you can turn that on in the options (we turn it off by default and recommend that it stays off).

My videos are hosted with Amazon S3 service. How can I fill the details into shortcode?

Currently there is no support for Amazon S3 service, this feature might be added in the future.

The spinning circle is off centre when the video is loading.

This happens when you set width and height of the video other than are native dimensions. We recommend to use native dimensions of the video when placing on a webpage.

The splash image and controlbar are not working properly in widgets.

Please upgrade to version at least 1.0.6.

I would like to localize the play again button.

Currently there is no support for other languages. Some localizations for Flowplayer exists, but there is no official support from flowplayer.org.

Where can I change the default directory for videos?

You can change this manually in the the models/flowplayer.php in the flowplayer_head function. It you use videos in widgets you might need to edit the function flowplayer_content in controller/frontend.php as well. Please be carefull when editing source codes.

How do I insert flowplayer object outside the post, for example to a sidebar?

You need to use following code to include the shortcode into a sidebar:

echo apply_filters('the_content', '[flowplayer src=yourvideo.mp4 width=240 height=320]');

Fill the Flowplayer shortcode part according to your needs. The apply filter needs to be called because the flowplayer shortcodes are not parsen outside posts automatically. Also, please do not forget to add the echo at the beginning.

How can I remove the black border around the video?

The black border is defined in the style sheet, located in the /css/flowplayer.css at line 6

I do own a license key and I would like to use the latest version Flowplayer provided to me.

Replace the /flowplayer/commercial/flowplayer.swf with the newest Flowplayer (strip out additional version numbers from the file name). Go to admin section and enter your licence key. Don't forget to click 'Apply changes', and you're ready to use your commercial version.

How do I change the size of the play button?

The size is defined to be 83x83px, defined in /modules/flowplayer-frontend.php line 118.

How do I change the position of the play button?

The position of the play button is defined at two places, first is the css file (.splash_play_button) and in the /modules/flowplayer-frontend.php (line 118, starting with $splash = ...). To modify the vertical position modify top=round($height/2-45) to your custom value. Try for example values like 0 or $height to move the play button up or down.

When viewing the video in fullscreen mode, it is stretched and looks deformed.

If you have version 1.2.2 or higher, than go to settings and set Fit scaling to true.

For versions below 1.2.2, this happens because the scaling is set by default to fill. If you wish the video show up with correct aspect ratio, you need to add following piece of code into flowplayer-frontend.php, around the line 155 into the clip section:

scaling: \'fit\',

Also don't forget comma at the end of the line where appropriate. Be aware that this scaling will affect also non-fullscreen mode, which might result into borders around your video if the dimensions are not properly set.

How can I style the popup?

Check out .flowplayer_popup and .wpfp_custom_popup in /fv-wordpress-flowplayer/css/flowplayer.css. You might want to move your changes to your template CSS - make sure you use ID of container element, so your declarations will work even when the flowplayer.css is loaded later in the head section of your webpage.

How can I style the popup?

Check out .flowplayer_popup and .wpfp_custom_popup in /fv-wordpress-flowplayer/css/flowplayer.css. You might want to move your changes to your template CSS - make sure you use ID of container element, so your declarations will work even when the flowplayer.css is loaded later in the head section of your webpage.

My videos are taking long time to load.

1. Check your hosting for download speed.
2. Try to use different settings when encoding the videos, try to turn on the cache when encoding with Quick Time

Is it possible to loop the video?

No at the moment we do not support looping.

How do I insert videos in playlist?

Playlist feature is not supported right now.