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I have added the chart but I am seeing a generic bar chart returned instead of the event chart?

The system is unable to find the team you specified in an event on the date you specified. When this happens a standard chart is returned. Try adjusting the team name or double check that the event date is correct.

The event chart is coming up but the wrong teams are displayed?

The system will try and match the team name as best as possible. If you put a partial team name in the field, this may result in the wrong event being displayed. For example, putting "man" in the team may match "Manchester Utd", "Manchester City" or "Numancia".

The event chart is coming up but the wrong teams are displayed?

The system will try and match the team name as best as possible. If you put a partial team name in the field, this may result in the wrong event being displayed. For example, putting "man" in the team may match "Manchester Utd", "Manchester City" or "Numancia".

It's still not working! What can I do?

Not to worry, please send an email to support@exact-score.com. We'll gladly help you to get it sorted.